Refund & Return Policy
At ShoppingDepot.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a simple return and refund process. Please read our policy below for details on how to return items and request a refund.
Return Eligibility
You may return most items within [30] days of receiving your order. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging, with all tags and labels attached.
- Accompanied by a receipt or proof of purchase.
Exceptions: Certain items, such as personalized or custom products, perishables, or digital downloads, are non-returnable. Please check the product description for specific return eligibility.
Return Process
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer service team at [Your Email Address] or [Your Phone Number] to request a return authorization.
- Prepare Your Package: Securely pack the item in its original packaging. Include a copy of your receipt or proof of purchase.
- Ship Your Return: Send the package to the address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refunds
Once your return is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within [5-10] business days. Please note that depending on your bank, it may take additional time for the credit to reflect in your account.
Exchanges
If you need to exchange an item for the same item, please contact us at [Your Email Address]. Depending on the availability of the item, we will guide you through the exchange process.
